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Can I connect two gas connectors together to obtain the length I need?
No, this could influence the gas flow rate, introduce new leak paths and is expressly prohibited by the model codes.
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I noticed that push connect stops include a tube stiffener. Do I need to use it for a copper tube installation?
The pre-inserted tube stiffener is not required for copper or CPVC installations, however, the use of it will not interfere with the installation.
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I installed my push connect stop and noticed that there is a small leak. What should I do to correct the problem?
Make sure the pipe has been cut square and that all burrs have been removed. Ensure that the water stop is pushed to the 1” mark on your pipe. The stop will bottom out once it’s pushed on all the way. That should eliminate the problem. Refer to complete installation instructions for more information.
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Why do you "strongly advise" against using a putty or gasket type material when installing your quarter-turn ball stop?
We do not recommend, as dirt can be introduced at the connection.
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Can a gas connector or gas fitting be re-installed?
No, the product standards and model plumbing codes prohibit it. Products may be damaged during removal or re-installation and may be unsafe for use.
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Do BrassCraft gas appliance connectors need to be bonded to the dwelling's electrical service panel?
No. Flexible gas connectors are not considered to be corrugated stainless steel tubing (CSST) and do not need to be individually grounded or bonded. However, the home's main gas supply system should be properly bonded if bonding of that system is required by the applicable codes. Consult local codes for the proper technique of bonding.
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When installing the Safety+PLUS® or Safety+Plus®2, I can hear the gas flow but it does not work, why?
There may a couple of reasons the gas is not flowing to the appliance. First, the excess flow valve (EFV) or thermal excess flow valve (TEFV) may have been tripped prematurely. When the gas is turned on after the installation, the gas ball valve (gas shut-off valve) must be opened VERY SLOWLY or sudden gas flow may cause the (T)EFV to trip. To correct, close the gas ball valve and wait a few minutes for the (T)EFV to reset and then turn the gas on again. Second, check carefully for leaks upstream of the (T)EFV. If you smell gas, you must proceed carefully. Make sure the area is well ventilated. DO NOT USE motorized equipment to dissipate the gas vapors. When in doubt, call a plumber or other licensed professional.
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Can BrassCraft gas connectors be used with fuel oil?
No, however BrassCraft gas connectors are approved for use with natural, manufactured, mixed, LP (propane) and LP gas mixtures with pressures not exceeding 1/2 PSI.
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What are the general certifications for BrassCraft gas connectors?
We are approved and listed to ANSI Z21.24/CSA 6.10 connectors for gas appliances and ANSI Z21.75/ CSA 6.27 connectors for outdoor gas appliances and manufactured homes.
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What temperature can BrassCraft gas connectors be exposed to?
BrassCraft connectors are approved for continual exposure to 150 degrees Fahrenheit per ANSI Z21.75.